Privacy Policy

Last Updated: February 2025

Most Excellent Auto Detail ("MX Detail," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at mxdetail.com and use our services.

Information We Collect

We may collect the following types of personal information when you interact with our website or services:

  • Contact Information: Name, email address, phone number, and preferred location when you submit our contact form or book an appointment.
  • Vehicle Information: Make, model, year, and condition details provided when scheduling a service.
  • Employment Information: Name, contact details, work history, and qualifications submitted through our careers application form.
  • Usage Data: Information about how you interact with our website, including pages visited, time spent, browser type, device information, and referring URLs.

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To schedule and manage your detailing appointments
  • To process job applications
  • To improve our website, services, and customer experience
  • To send service confirmations and follow-up communications
  • To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Third-Party Services

Our website uses the following third-party services that may collect information in accordance with their own privacy policies:

  • JotForm: We use JotForm to process booking and application forms. Information submitted through JotForm is subject to JotForm's Privacy Policy.
  • Google Maps: We embed Google Maps on our contact page to display our locations. Google may collect usage data in accordance with Google's Privacy Policy.
  • Formspree: Our contact form submissions are processed through Formspree. Information is handled per Formspree's Privacy Policy.
  • Elfsight: We may use Elfsight widgets to display reviews and social media feeds. Elfsight may collect data per their Privacy Policy.
  • Google Analytics: We use Google Analytics to understand how visitors interact with our website. Google Analytics collects anonymized usage data. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our site.

You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

Types of cookies we may use include:

  • Essential Cookies: Required for basic website functionality.
  • Analytics Cookies: Help us understand website traffic and usage patterns.
  • Third-Party Cookies: Set by our third-party service providers (Google, Elfsight, etc.).

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of certain data collection practices

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can promptly remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us: